In Europe, school is where young lesbian, gay, bisexual, transgender or queer people face the most discrimination. When IGLYO, in partnership with ILGA-Europe, conducted a European study in 2006, as many as 61% of the young LGBT respondents reported negative personal experiences in schools: social exclusion, bullying, harassment, verbal and physical aggressions, and curriculum-based discrimination on the basis of their perceived gender identity and/or sexual orientation. The present Guidelines are not the ultimate guide to LGBTQ-friendly schools and universities. They aim to be an extensive response to the question "Where do we start in our schools and universities?". They give directions and ideas based on young activists' experience of what works, and what doesn't. They are unique, and stem from the experience of a wide network of experienced international youth activists.