In this qualitative study, members of the HIV and AIDS community were recruited through AIDS service organizations to test whether web environments could serve as educational platforms on treatment-related topics. The research team collected demographic characteristics andádata on Internet use. Group interviews were used to gather data on usability of the study environment, preferences for information formats, use of the message forum, and other sources for learning on treatment information. Results show that posted messages were not used to enhance learning of workshop content and the web interface was not used to increase knowledge about treatment. These unexpected results indicate a need for further studies documenting how technology can assist the treatment information needs of the HIV and AIDS community.